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Multi-Media Unit: Installation Instructions
2–16
2.8.1 Modem Reference
The default settings for the modem in a Multi-Media unit are listed in table 10. Consult
the organization’s Network Administrator or Multi System Administrator (Multi SA) if this
modem’s settings need to be changed.
Table 10
Default modem settings
Field Name Value
TELCO Port Internal or Port 1
Baud 115,200
Wait 60
Prefix AT
Initialization Z
Dialing D
2.9 Field Testing a Connection
!27 To field-test a dial-up connection
• Using a standard telephone line, dial the Multi-Media unit’s number to hear if
you can reach its modem.
!28 To field-test a network connection
• PING the IP address of the unit.
2.10 Damaged or Missing Goods
!29 To deal with a damaged Multi-Media unit
1. Inspect the unit for any other damage or missing parts. See table 1, above, for a
checklist of the contents.
2. Make a note of the unit’s serial number, located on the underside of the unit.
3. Call your Rapid Eye supplier to describe the problem and to tell them the unit’s
serial number. As required, the supplier assigns a Return Authorization (RA)
number to the unit.
4. Make a note of the RA.
5. Re-pack the unit, along with the other contents.
6. Prominently display the RA on the shipping container.
7. Return the packaged unit to the location specified by your supplier.