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Repair Service
1. First use the procedures found in the Maintenance
& Troubleshooting Guide (see page 35).
2. If you are unable to solve the problem, call the
GTO Service Department at (800) 543-1236, or
(850) 575-4144. Refer to the serial number (located
on the right hand side of the control box) and date
of purchase when calling for assistance.
3. If repair or replacement of your gate opener is
necessary, the Service Department will assign a
Return Goods Authorization (RGA) number to
you to track return of equipment.
4. Include a copy of your receipt and securely pack the
component(s) authorized for return to the factory.
Write the RGA number issued to you on the outside
of the package in LARGE BOLD PRINT. Ship
the package(s) freight prepaid to: GTO, Inc., 3121
Hartsfield Road, Tallahassee, Florida,
USA 32303.
If your Mighty Mule
®
Gate Opener is not operating properly, please follow the steps below:
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in
LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Items returned
to GTO freight collect WILL NOT be accepted. Items returned without proof of purchase will
not be repaired under warranty.
The GTO, Inc. Technical Service Department is open
Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)
Fax(850)575-8950•Website:www.mightymule.com
E-Mail: techsupport@gtoinc.com
Telephone (800) 543-1236
Telephone (850) 575-4144