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117437-01B 29
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. Gas leak. See Warning
statement above
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner ame holes blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of embers
and pan material
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Gas odor when control knob
is in OFF position or during
combustion
Dark residue on logs or inside
of replace
REMEDY
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
2. Replace gas control valve
1. Properly locate logs (see In-
stalling Logs, Lava Rock and
Glowing Embers, page 18)
2. Clean out air holes at burner
inlets. Periodically repeat as
needed
3. Remove blockage or replace
burner
4. Have the vent system inspect-
ed, including the termination
cap. Remove any restrictions
or blockage
5. Clear excess embers from
around rear main ports. Use a
minimum one layer of smaller
ember pieces to achieve best
glowing effect over visible
areas