For Macintosh users:
1. Make sure that the printer is on, and the ink out lights are
off. If the lights are on or flashing, replace the empty ink
cartridge.
2. Choose
Utility
from the Print dialog box. Then click the
Head Cleaning
button.
3. Follow the on-screen messages.
The Operate light flashes while the printer performs the
cleaning cycle. This operation takes about three minutes to
complete.
c
Caution:
Never turn off the printer while
Operate light is
flashing. Doing so may damage the printer.
4. When the
Operate light stops flashing, click the
Confirmation
button in the Head Cleaning dialog box to
print a nozzle check pattern and to reset the cleaning cycle.
Use the check pattern to confirm the head is clean. See page
8-38 to see a sample of the nozzle check pattern.
In the check pattern, if you find that any segments are missing
from the test lines, you may need to repeat the head cleaning
and print the nozzle check pattern again. If print quality hasn’t
improved after repeating this procedure four or five times, try
other recommendations listed in this chapter. If the quality still
has not improved, contact your dealer.
8
Troubleshooting
R
Keywest Ref. Guide
Rev.c
A5 size Chapter 8
10-09-97 DR, pass 0
Troubleshooting
8-39
