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Warranty & Service
Limited Warranty: Roper Scientific Analytical Instrumentation
Roper Scientific, Inc. (“Roper Scientific,” us,” “we,” “our”) makes the following limited
warranties. These limited warranties extend to the original purchaser (“You”, “you”)
only and no other purchaser or transferee. We have complete control over all warranties
and may alter or terminate any or all warranties at any time we deem necessary.
Basic Limited One (1) Year Warranty
Roper Scientific warrants this product against substantial defects in materials and / or
workmanship for a period of up to one (1) year after shipment. During this period, Roper
Scientific will repair the product or, at its sole option, repair or replace any defective part
without charge to you. You must deliver the entire product to the Roper Scientific factory
or, at our option, to a factory-authorized service center. You are responsible for the
shipping costs to return the product. International customers should contact their local
Roper Scientific authorized representative/distributor for repair information and
assistance, or visit our technical support page at www.roperscientific.com
.
Limited One (1) Year Warranty on Refurbished or Discontinued
Products
Roper Scientific warrants, with the exception of the CCD imaging device (which carries
NO WARRANTIES EXPRESS OR IMPLIED), this product against defects in materials
or workmanship for a period of up to one (1) year after shipment. During this period,
Roper Scientific will repair or replace, at its sole option, any defective parts, without
charge to you. You must deliver the entire product to the Roper Scientific factory or, at
our option, a factory-authorized service center. You are responsible for the shipping costs
to return the product to Roper Scientific. International customers should contact their
local Roper Scientific representative/distributor for repair information and assistance or
visit our technical support page at www.roperscientific.com
.
Shutter Limited One Year Warranty
Roper Scientific warrants for a period of up to one (1) year after shipment the standard,
factory-installed camera shutter of all our products that incorporate an integrated shutter.
This limited warranty applies to the standard shutter installed in the camera system at the
time of manufacture. Non-standard shutters, special product request (SPR) shutters, and
third-party shutter drive equipment carry NO WARRANTIES EXPRESSED OR
IMPLIED. Roper Scientific will supply, at no cost to the customer, up to one (1)
replacement shutter during the warranty period. Roper Scientific will, at Roper
Scientific's option, either ship a ready-to-install shutter to the customer site for
installation by the customer according to the instructions in the product User Manual or
arrange with the customer to return the camera system (or portion of the camera system)
to the factory (or factory-authorized service center) for shutter replacement by us or a
Roper Scientific-authorized agent. Responsibility for shipping charges is as described
above under our Limited One (1) Year Warranty.