Filter
Top Products
October 10, 2001 27 250-5583
Contour Pellet Stove
LIMITED LIFETIME WARRANTY
The Aladdin Hearth Products limited Lifetime Warranty guarantees that the following components will work as designed for the
lifetime of the stove or Aladdin Hearth Products will repair or replace them. These items include but are not limited to steel and
cast iron components, all gas burners, gas logs, combustion chambers, heat exchanger systems, stainless steel firebox
components, gold plating, doors, glass damaged by thermal breakage, steel baffle supports, steel and ceramic baffles and
manifold tubes. Labor is for the first five years.
THREE YEAR WARRANTY
Our EZ Clean firepots are covered under Aladdin Hearth Products three-year warranty program. Labor is for 3 years.
TWO YEAR WARRANTY
A
ll electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, thermodisc
switches, pilot assembly, gas valves, thermostats and remotes are covered under Aladdin Hearth Products two-year warranty
program. The igniter is not covered by any warranty, expressed or implied.
ONE YEAR WARRANTY
Porcelain finishes are warranted against manufacturer defects for one year. Labor to repair or replace these parts is covered for
one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made through
an authorized dealer of Aladdin Hearth Products. It must be installed and operated at all times in accordance with the Installation
and Operating Instructions furnished with this product, as well as any applicable local and national codes. Any alteration, willful
abuse, accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our
warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered for the lifetime
of the appliance up to a maximum of ten (10) years after Aladdin Hearth Products discontinues the model. Adjustments, regular
maintenance, cleaning and temporary repairs do not qualify for a service call fee and will not be covered. The replacement of
consumer replaceable items and installation of upgraded component parts do not quality for a service call fee, and will not be
covered.
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, logs for oil or pellet stoves, door
gasketing, glass gasketing, thermocouple covers, firebrick, kaowool or other ceramic insulating materials. It does not cover
installation or operational-related problems such as overfiring, use of corrosive driftwood, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, or
negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
A
ny installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,
replacement, etc., will not be covered by this warranty, nor will Aladdin Hearth Products assume responsibility for them. Further,
A
laddin Hearth Products will not be responsible for any incidental, indirect, or consequential damages, except as results in
damage to the interior or exterior of the building in which this appliance is installed. This limited Lifetime Warranty does not
apply to the venting components, hearth components or other accessories used in conjunction with the installation of this
product not manufactured by Aladdin Hearth Products.
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine, or other
damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is any damage to the
stove or other components due to water or weather damage which is the result of, but not limited to, improper chimney or
venting installation. Aladdin Hearth Products may, at its discretion, fully discharge all obligations with respect to this warranty by
either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all Quadra-Fire appliances sold after May 1, 2002 and supersedes any and all
warranties currently in existence.
REV C
Lifetime Warranty