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October 10, 2001 18 250-5583
Contour Pellet Stove
1. PLUG IN STOVE, NO RESPONSE
a. Check the power supply for 120 volts AC.
b. Check the fuse in the junction box (7 amp, 120
volt fuse AGC-7).
c. Check snap disc #3 (unplug stove before
checking). Push reset on snap disc #3.
d. Control box (consult your dealer).
2. CALL LIGHT ON, NO FIRE, NO FUEL IN
FIREPOT
a. Check the hopper for fuel, sawdust or bridging
of pellets in the bottom of the hopper. If the hopper
is low on fuel, vacuum can be lost through the
hopper.
NOTE: Sometimes there might still be fuel in
the hopper. If so, continue to check the areas
below.
b. Make sure that the exhaust blower is operating.
c. Check the venting system for obstructions that
might cause restrictions, which would cause the
vacuum safety switch to shut off the auger.
d. Check the heat exchanger system for high
ash content. If buildup is present, clean the heat
exchanger system.
e. Push the reset button and try, to light the stove
again.
3. CALL LIGHT ON, NO FIRE, PARTIALLY-
BURNED FUEL IN THE FIREPOT
a. Clean the repot.
b. Check the hopper for fuel or bridging problems,
as the repot may not have received enough
fuel to start.
c. Inspect the thermocouple and cover for the
following:
1. The cover needs to be making contact
with the end of the thermocouple.
2. The thermocouple and the cover should
extend approximately 1” (25mm) into the
repot (for accurate temperature reading).
3. Push the reset button. When the
thermocouple reaches 200°F (93°C) the
GREEN LIGHT will come on, and at 600°F
(316°C) the RED LIGHT will come on.
TROUBLESHOOTING
CAUTION: UNPLUG STOVE BEFORE SERVICING
NOTE: If the lights fail to come on after
the fire starts, the thermocouple may
be faulty.
d. If the thermocouple appears good, the control
box may be the problem (consult your dealer).
4. CALL LIGHT ON, NO FIRE, UNBURNED PELLETS
IN FIREPOT
a. Clean the repot.
b. Push the reset button.
c. Check the igniter to see that it comes on (see
a glow in the repot). If it does not turn on,
check the following:
1. Check the connections under the firepot.
(Ceramic wire nuts must be used to
withstand the heat produced by the repot.)
2. Make sure that the igniter is property installed
in the igniter bracket.
5. SLOW OR SMOKY START-UP
a. Clean the repot.
b. Check the combustion blower (make sure
that it is starting when the thermostat calls
for heat).
c. Visually check the cleanliness of the rebox, the
heat exchangers and the venting system.
d. The feed rate may be too high. If necessary,
adjust with the fuel adjustment rod located
in the hopper.
6. STOVE RUNS FOR 10 MINUTES, THEN STOPS
FEEDING FUEL
a. Inspect the thermocouple and the cover.
1. The cover needs to make contact with the
end of the thermocouple.
2. The thermocouple and the cover should
extend approximately 1” (25mm) into the
repot.
3. Push the reset button. The thermocouple
test lights located on the control box
will automatically turn on; when the
thermocouple reaches 200°F (93°C) the
GREEN LIGHT comes on, and at 600°F