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DV400S DIRECT VENT ROOM HEATER
March 4, 2002 Page 31 30211C
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Lifetime Warranty
LIFETIME WARRANTY
The Aladdin Hearth Products limited Lifetime Warranty guarantees that the following components will work as designed for the lifetime
of the stove or Aladdin Hearth Products will repair or replace them. These items include, but are not limited to, steel and cast iron
components, all gas burners, gas logs, combustion chambers, heat exchanger systems, stainless steel firebox components, gold
plating, doors, glass damaged by thermal breakage, baffles and manifold tubes. Labor is covered for the first five years.
THREE-YEAR WARRANTY
Our EZ Clean firepots are covered under Aladdin Hearth Products three-year warranty program. Labor is covered for 3 years.
ONE-YEAR WARRANTY
All electrical components such as, but not limited to, blowers, wiring, vacuum switches, speed controls, control boxes, thermodisc
switches, pilot assemblies, gas valves, thermostats and remotes are covered under Aladdin Hearth Products one-year warranty
program. Carburetors, burner rings and catalysts are covered under Aladdin's one-year warranty program. Porcelain finishes are
warranted against manufacturer defects for one year. Labor to repair or replace these parts is covered for one year and reimbursed
per our warranty service fee schedule. The igniter is not covered by any warranty, expressed or implied.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made through an
authorized dealer of Aladdin Hearth Products. It must be installed and operated at all times in accordance with the Installation and
Operating Instructions furnished with this product, as well as any applicable local and national codes. Any alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our warranty
service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered for the lifetime of the
appliance up to a maximum of five years after Aladdin Hearth Products discontinues the model. Adjustments, regular maintenance,
cleaning and temporary repairs do not qualify for a service call fee and will not be covered. The replacement of consumer
replaceable items and installation of upgraded component parts do not quality for a service call fee, and will not be covered.
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, logs for oil or pellet stoves, door
gasketing, glass gasketing, thermocouple covers, firebrick, kaowool or other ceramic insulating materials. It does not cover
installation or operational-related problems such as the use of corrosive driftwood, downdrafts or spillage caused by environmental
conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, or negative air pressures
caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair, replacement,
etc., will not be covered by this warranty, nor will Aladdin Hearth Products assume responsibility for them. Further, Aladdin Hearth
Products will not be responsible for any incidental, indirect, or consequential damages, except as results in damage to the interior or
exterior of the building in which this appliance is installed. This limited Lifetime Warranty does not apply to the venting components,
hearth components or other accessories used in conjunction with the installation of this product not manufactured by Aladdin Hearth
Products.
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals; the stove is subjected to prolonged periods of dampness or condensation; or there is any damage to the stove or other
components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.
Aladdin Hearth Products may, at its discretion, fully discharge all obligations with respect to this warranty by either repairing or
replacing the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all Dovre and Affinity appliances sold after July 1, 1998 and all Quadra-Fire appliances
sold after September 1, 1996, and supersedes any and all warranties currently in existence.
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