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LOREX PRODUCT LIMITED WARRANTY
LOREX does not make any claims or warranties of any kind whatsoever regarding the Product's
potential, ability or effectiveness to prevent minimize, or in any way affect personal or property
damage or injury. LOREX is not responsible for any personal damage, loss or theft related to the
Product or to its use for any harm, whether physical or mental related thereto. Any and all claims
or statements, whether written or verbal, by salespeople, retailers, dealers or distributors to the
contrary are not authorized by LOREX, and do not affect this provision of this warranty. The
purchaser may have other rights under state, provincial, or federal laws and where the whole or
part of any item of this warranty is prohibited by such laws, it shall be deemed null and void, but
the remainder of the warranty shall remain in effect.
Obtaining Service
In order to obtain service, please make sure that you have registered your product on-line at
http://www.lorexcctv.com (located in the warranty registration section). Please contact our
customer service department to obtain a return authorization number. The Purchaser must
provide LOREX with a copy of his/ her original, dated bill of sale, receipt or invoice, failing which
LOREX will not perform any of its obligations under this warranty. To claim on this warranty,
proceed with the following steps:
Pack the Product in a well-padded sturdy carton.
i.) If the unit was purchased in the United States proceed as follows:
Contact our customer service department to obtain a return authorization number.
Return the unit to: Lorex Service Center
2375 Hadely Road, Plainfield, IN 46168
ii) If the unit was purchased in Canada proceed as follows:
Contact our customer service department to obtain a return authorization number.
Return the unit to: Lorex Service Center
300 Alden Road, Markham, Ont. L3R 4C1
iii) If the unit was purchased in Europe please visit: http://www.lorexinternational.com/ for
return instructions.
TOLL FREE CUSTOMER SERVICE
North America: 1-888-42-LOREX (1-888-425-6739)
International: 1-800-42-LOREX 0 (1-800-425-67390)
Local: 905-940-5355
http://www.lorexcctv.com
Always use discretion when installing video and/or audio surveillance equipment especially when there is perceived
privacy. Inquire regarding federal, state and/or local regulations applicable to the lawful installation of video and or
audio recording or surveillance. Party consent may be required.