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120441-01A 27
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
POSSIBLE CAUSE
1. Gas leak. See Warn-
ing statement at top of
page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warn-
ing statement at top of
page
1. Debris around burner air
mixer
2. Improper vent
conguration
1. Air holes at burner inlet
blocked
2. Burner flame holes
blocked
3. Improper venting or ex-
cessive blockage
4. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Gas odor even when control
knob is in OFF position
Gas odor during combus-
tion
Glass soots
Dark residue on logs or
inside of replace
REMEDY
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16)
2. Replace control valve
1. Take apart gas tubing and re-
move foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16)
1. Inspect the opening at the base
of the burner to see that it is
NOT packed with any type of
material
2. Check vent conguration speci-
cation (see Venting Installation,
page 8)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage
3. Have the vent system inspect-
ed, including the termination
cap. Remove any restrictions
or obstruction
4. Clear excess embers until a
minimum gap of 1/2" remains
under the grate