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119315-01A28
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IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
1. Battery is not installed. Bat-
tery power is low
1. Metal expanding while heat-
ing or contracting while
cooling
1. Fireplace burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new car-
pet, etc. (See IMPORTANT
statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak.
1. Not enough fresh air is avail-
able
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
REMEDY
1. Replace 9-volt batteries in
receiver and remote control
1. This is normal with most
replaces. If noise is exces-
sive, contact qualied service
person
1. Open window to ventilate
room. Stop using odor caus-
ing products while replace
is running
2. Rell supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 24)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
Remote does not function (Re-
mote-Ready Models Only)
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control knob
is in OFF position
Gas odor during combustion
TROUBLESHOOTING
Continued