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Voicemail System Features - Page 55
IP Office 2420 + EU24 User’s Guide System Features - Page 55
40DHB0002UKEG – Issue 4 (9th February 2004) Voicemail
Voicemail
Where your system has voicemail support and has been installed:
• To switch voicemail on dial *18, to switch it off dial *19.
• To retrieve your voicemail, use the code *17.
Your voicemail may be set up to deliver your messages by calling you whenever you
hang up: this feature is known as Voicemail Ringback.
• To turn Voicemail Ringback on dial *48; to turn it off dial *49.
Dialing a number while listening to your messages invokes further facilities:
Once messages have been delivered, they are held on the system for 24 hours (this is
fixed for Voicemail Lite, but can be varied by your System Administrator if your IP
Office is equipped with VoicemailPro).
You can collect your voicemail from another extension by using the PIN your System
Administrator has set up for you. You can collect your messages if you are out of the
office, by either dialing from a number that has been registered for the purpose or by
dialing your extension number and PIN when prompted. If validation is successful, then
dial 1 to retrieve your mail.
The System Administrator also specifies the reception number, to which the call is
diverted if the caller dials 0, and your email address if your voicemail and email are
integrated.
Default Feature Codes
The following are the normal default feature codes available to all users. Your System
Administrator may change these and/or add additional codes for other features and for
speed dials.
The N where shown, should be replaced by the appropriate number. For example, with
*07*N#, replace N with the extension to which you want your calls forwarded when you
have forwarding switched on.
*00 Cancel All Forwarding *32*N# Call Pick Up Extension
*01 Forward Unconditionally On *33*N# Call Queue
*02 Forward Unconditionally Off *34 Hold Music
*03 Forward on Busy On *35*N# Extn Login
*04 Forward on Busy Off *36*N# Extn Logout
*05 Forward on No Answer On *37*N# Park Call
*06 Forward on No Answer Off *38*N# Ride Call
*07*N# Forward to number *39 Relay On
*08 Do Not Disturb On *40 Relay Off
*09 Do Not Disturb Off *41 Relay Pulse
*10*N# Do Not Disturb Exception Add *42 Relay On
*11*N# Do Not Disturb Exception Delete *43 Relay Off
*12*N# Follow Me Here *44 Relay Pulse
*13*N# Follow Me Here Cancel *45*N# Call Steel
*14*N# Follow Me To *46 Call Steel
*15 Call Waiting On *47 Conference Add
*16 Call Waiting Off *48 Voicemail Ringback On
*17 Voicemail Collect *49 Voicemail Ringback Off
*18 Voicemail On *50 Forward Hunt Group Calls On
*19 Voicemail Off *51 Forward Hunt Group Calls Off
*20*N#
Set Hunt Group Night Service *52 Clear Call
*21*N# Clear Hunt Group Night Service *53*N# Call Pickup Members
*29 Toggle Calls *57*N# Forward on busy number
*30 Call Pick Up Any *70*N# Dial Physical Extn by Number
*31 Call Pick Up Group *71*N# Dial Physical Extn by ID