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Beyond the Basics
Frequently Asked Questions
Question Answer
Why can’t I arm my
system?
Your batteries may be low. Check
that the indicator on your Keychain
Remote turns on when you press
arm.
Replace the batteries and
re-register your Remote with your
Security Console if necessary.
Why does “PROBLEM”
and a Zone number
display when I try to arm
my system?
One of your sensors/motion
detectors has not reported during
the last four hours.
Check that the batteries in the
sensor/motion detector are good.
Or, a protected door or window is
open.
If you need to arm the system and
want to ignore a sensor/motion
detector that is not functioning:
Press clear on your Security
Console while the problem is
being displayed.
Then, press arm on your
Keychain Remote.
The problem
zone is not protected, but all
other zones are armed.
Why does the alarm sound
when I enter the house
before I have time to
disarm it?
You need to arm your system in the
“AWAY” mode.
Why don’t I
hear a beep
from the Security Console
when I register a Remote?
You may have improperly registered
your remote.
Re-intialize and re-register your
Keychain Remote.
49-1000 UG.indd 25 7/27/2004 6:49:55 PM