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Page 47
FLAME TROUBLESHOOTING
NOTE: It is important to understand that the flame and glow in this appliance was designed to resemble
a matured wood flame. The amount of charcoal nuggets and glowing ember limit the amount of flame
height attainable. This appliance will not have the typical tall yellow gas unit flames. (Avg. flame height 3-
5”). This stove will take 20-30 minutes for the flame to establish itself.
Caution: This appliance is only approved for the following termination caps: DuraVent part
#985, High wind Horizontal, HTI/Aladdin part #HHW2 High wind Horizontal, and DuraVent part
#991, High wind vertical. Other caps
cannot be substituted.
Caution: A restrictor strap (HTI/Aladdin Part #842-3330, included with appliance) is required
for vertical installations. Low flame height will result if restrictor strap is not installed for
vertical applications. See Figure B on following page.
NOTE: This unit was not designed to have flames exiting holes in the right base log. The burner should
have a low blue flame with only heat exiting log causing parameter of holes to glow.
Low Flames (correct flame height is 3-5”)
Twenty to thirty minutes of burning is required for this unit to equalize temperature therefore attaining
correct flame height and color. If flame after this time is inadequate:
1. Turn burner shutter clockwise (see illustration in Figure A below), looking periodically for increase in
flame height. Do not close shutter to the point that flames become dark yellow with black tips, this will
cause a deposit of carbon both in the firebox and possibly on the siding of your home. If no noticeable
change occurs to the flame, continue to step 2.
FIG. A
Burner shutter adjustment screw.