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EN-47
The picture is
mostly red and
green, or the
picture is missing
red when the TV
is connected to an
accessory device via
component cables.
Insecure/incorrect
connection.
1. Ensure all the connections are made according to the
color code.
2. Push the component cables all the way into the YPbPr
sockets on the TV.
No sound on the
TV loudspeaker.
Volume level is set
to zero.
1. Increase the volume.
Sound is muted.
2. Press m on the remote control.
Headphones are
connected.
3. Ensure the headphones are not plugged into the TV.
Audio cable is not
connected.
4. For AV connection, ensure that the Audio L/R cable is
connected. If you are using a component cable, ensure that
you have not crossed the red audio cable with the red
video cable.
Accessory device
audio output
setting is incorrect.
5. For HDMI connections, certain accessory devices have
an HDMI audio output setting that must be turned on for
HDMI to HDMI connections.
Bad picture quality
with a coaxial
connection.
Standard definition
channels are not
as clear as high
definition channels.
1. Connect the devices via component or HDMI cables.
No picture or
sound.
Incorrect channel 1. Ensure you have selected the correct channel.
Incomplete channel
installation.
1. If the TV receives channels via an AV connection, set
the TV to the correct source input and perform auto
installation again.
2. If the TV is connected directly to the wall via a coaxial
connection, perform auto-installation again.
Cannot control
your TV and
connected devices
with one remote
control.
1. Confirm that the connected devices are EasyLink
compliant and are connected to your TV via an HDMI
cable. Not all brands of devices such as DVD players use
the same system as Philips EasyLink. Other brands might
not work with Philips EasyLink.