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SECTION 3 CAREOFYOURSOFTENER
I I
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong
yourself and you won't have to call and wait for'service If',after making the checks, your softener still does
not work right, call your Sears Service Department, or call toll free, number 1-800--426-9345 for'telephone
assistance
NOTE:
Also read ERROR CODE, page 10. tf an error code is not dispIayed, press and holdthe SELECTbutton untit
(example: 000- -) shows in the display. Then, press SELECT again and hold until an SR code appears. It
must show SR 22. If any other' SR number shows, the softener computer' is working on incorrect input and
this would probably be the cause of the problem.. To set SR22, press either the UP [] or DOWN[;_button_
Then, press SELECT to return a flashing 12:00 AM display, and reset the timer' on page 6.
PROBLEM CAUSE CORRECTION
No soft water Faucet or fixture may be plumbed to From the outlet of the water softener, trace the water flow
hard water _aths in your house pipes. If soft water is not directed to
a faucet or fixture where it is wanted, consult a plumber.
To conserve salt, the installer may have isolated some
fixtures (outside faucets, toilets, etc.) from soft water.
No salt (or saR bridged) in the storage Refill with salt, or break the salt bridge (page 14). Press
tank ON/OFF-HOLD (RECHARGE NOW) button and hold for
3 seconds to start a regeneration (see page 10)
Transfomer unplugged at the wall Check for loss of power due to any of these and correct.
outlet, or power cable leads loose, fuse With the power back on, took at the time display and read
blown, circuit breaker popped, or circuit PROGRAM MEMORY, page t0o
switched off.
Manual bypass valve(s) in bypass
position
Dirty, plugged or damaged nozzJe &
venturi
Valve drain hose plugged
Water hard Hardness number setting too low
sometimes
Using hot water when softener is
regenerating
Increase in the grains of hardness in
your water supply
Look at FIG, 12 on page 18,, Move the stem in a single
valve to service. In a 3waive bypass, open the inlet and
outlet valves, and be sure to fully close the bypass valve.
Take apart and clean or replace damaged parts (see page
15).
The drain hose must not have kinks, sharp bends, or be
raised too high above the softener (see page 16 in your
installation manual)°
Press and release the SELECT button until HARDNESS
shows in the display Read the hardness number in the
display and be sure the same grains per gallon number is
shown on your water analysis report. See page 7 to reset°
Press and release the SELECT button until the present
time shows in the display.
Avoid using hot water during this time because the water
heater refills with hard water (see Automatic Bypass, page
13).
Ask your Sears retail or catalog store for a new water
analysis. Then make a new hardness number setting
(page 7).
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