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GOULDS PUMPS LIMITED WARRANTY
This warranty applies to all water systems pumps manufactured by Goulds Pumps.
Any part or parts found to be defective within the warranty period shall be replaced at no charge to the dealer during the warranty period. The warranty period shall exist for a
period of twelve (12) months from date of installation or eighteen (18) months from date of manufacture, whichever period is shorter.
A dealer who believes that a warranty claim exists must contact the authorized Goulds Pumps distributor from whom the pump was purchased and furnish complete details
regarding the claim. The distributor is authorized to adjust any warranty claims utilizing the Goulds Pumps Customer Service Department.
The warranty excludes:
(a) Labor, transportation and related costs incurred by the dealer;
(b) Reinstallation costs of repaired equipment;
(c) Reinstallation costs of replacement equipment;
(d) Consequential damages of any kind; and,
(e) Reimbursement for loss caused by interruption of service.
For purposes of this warranty, the following terms have these definitions:
(1) “Distributor” means any individual, partnership, corporation, association, or other legal relationship that stands between Goulds Pumps and the dealer in purchases,
consignments or contracts for sale of the subject pumps.
(2) “Dealer” means any individual, partnership, corporation, association, or other legal relationship which engages in the business of selling or leasing pumps to customers.
(3) “Customer” means any entity who buys or leases the subject pumps from a dealer. The “customer” may mean an individual, partnership, corporation, limited liability
company, association or other legal entity which may engage in any type of business.
THIS WARRANTY EXTENDS TO THE DEALER ONLY.
Trouble Shooting
FAILURE TO DISCONNECT AND LOCKOUT ELECTRICAL
POWER BEFORE ATTEMPTING ANY SERVICE CAN CAUSE
SHOCK, BURNS OR DEATH.
SYMPTOM PROBABLE CAUSE RECOMMENDED ACTION
MOTOR NOT RUNNING Motor thermal protector tripped. Allow motor to cool. Insure minimum pump submergence. Clear
debris from casing and impeller.
Open circuit breaker or blown fuse. Determine cause, call a qualified electrician.
Pump impeller binding or jammed. Check motor amp draw. If two or more times higher
than listed in the “DESCRIPTION AND SPECIFICATIONS”
section, impeller is locked, motor bearings or shaft is damaged.
Clear debris from casing and impeller, consult with dealer.
a)Manual operation Power cable is damaged. Resistance between power leads must read as shown in
“ENGINEERING DATA”. Resistance between power leads and
ground should read infinity. If any reading is incorrect, call a
qualified electrician.
b) Automatic operation Inadequate electrical connection Inspect control panel wiring. Call a qualified electrician.
in control panel.
Defective liquid level switch. With switch disconnected, check continuity while activating
liquid level switch. Replace switch, as required.
Insufficient liquid level to Allow liquid level to rise 3" to 4" (76 mm - 101 mm)
activate controls. above turn-on level.
Liquid level cords tangled. Untangle cords and insure free operation.
PUMP WILL NOT Liquid level cords tangled. Untangle cords and insure free operation.
Pump is air locked. Shut off pump for approximately one minute, then restart. Repeat
until air lock clears. If air locking persists in a system with a check
valve pipe, a 0.188" (5 mm) hole may be drilled in the discharge pipe
approximately 2" (51 mm) beyond the discharge connection.
Influent flow is matching pump’s Larger pump may be required.
discharge capacity.
LITTLE OR NO LIQUID Check valve installed backwards, Check flow arrow on valve and check valve operation.
DELIVERED BY PUMP plugged or stuck closed.
Excessive system head. Consult with dealer.
Pump inlet plugged. Inspect and clear as required.
Improper voltage or wired Check pump rotation, voltage and wiring.
incorrectly. Consult with qualified electrician.
Pump is air locked. See recommended action, above.
Impeller is worn or damaged. Inspect impeller, replace as required.
Liquid level controls defective Inspect, readjust or replace as required.
or improperly positioned.
PUMP CYCLES CONSTANTLY Discharge check valve inoperative. Inspect, repair or replace as required.
Sewage containment area too small. Consult with dealer.
Liquid level controls defective or Inspect, readjust or replace as required.
improperly positioned.
Influent excessive for this size pump. Consult with dealer.
NOTE: If circuit breaker “OPENS”
repeatedly, DO NOT reset. Call
qualified electrician.
WARNING
Hazardous
voltage
NOTE: Check the pump in manual
mode first to confirm operation. If
pump operates, the automatic
controls are at fault. If pump does
not operate, see above.
TURN OFF