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Heatilator • Novus NDV Series • 4055-187 Rev F • 06/08 5
B. Limited Lifetime Warranty
Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH & HOME TECHNOLOGIES INC. (“HHT”) extends the following warranty for HEATILATOR® gas appliances installed in
the United States of America or Canada (the "Appliance"). Dealers and employees of HHT have no authority to make any warranty
or authorize any remedies in addition to or inconsistent with the terms of this warranty.
Limited Lifetime Warranty
HHT warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion chamber, burner
pan, and logs. The Limited Lifetime Warranty specifi ed above is subject to the conditions, exclusions and limitations listed below, is for the period
the Appliance is owned by the original homeowner only, and is nontransferable.
1 Year Limited Warranty
HHT warrants the Appliance to be free from failure of any of the following components for a period of one year after installation: valve, fl exible gas
line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor, thermopile, thermocouple, junction box, pilot
assembly, shutoff valve, high limit switch, refractory liners, transformer, and control box. If the Heatilator Appliance is found to be defective in either
material or workmanship within one year of the date of original installation, HHT will provide replacement parts at no charge and pay reasonable
labor and freight costs, and is for the period of one year following the date of original installation of the Appliance.
Conditions, Exclusions, & Limitations of Liability
A. Both the Limited Lifetime and 1 Year Limited Warranties supplied by HHT apply only while the Appliance is in its location of original
installation. HHT’s obligation under this warranty does not extend to damages resulting from (1) installation, operation or maintenance of
the Appliance not in accordance with the Installation Instructions, Operating Instructions, and the Listing Agent Identifi cation Label furnished
with the Appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper operation,
abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by tight sealing
construction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other causes; (5) use of fuels other than
those specifi ed in the Operating Instructions; (6) installation or use of components not supplied with the Appliance or any other components
not expressly authorized and approved by HHT; and/or (7) modifi cation of the Appliance not expressly authorized and approved by HHT in
writing. This warranty is limited to only the component parts manufactured or supplied by HHT.
B. HHT’s liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement and repair of
defective components or workmanship during the applicable period. HHT may fully discharge all of its obligations under such warranties
by repairing the defective component(s) or at HHT’s discretion, providing replacement parts at no charge and paying reasonable labor and
freight costs.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECIFIED
ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply to you. This
warranty gives you specifi c rights; you may also have other rights which vary from state to state.
How to Obtain Service
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth & Home Technologies, 1915 W. Saunders
Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any repair
or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation.
4. Obtain HHT’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION:
If you would like information on current HEATILATOR products or want to locate a dealer in your area, call 1-800-927-6841.
©2003 Heatilator® is a Registered Trademark of Hearth & Home Technologies Inc.