Harman VF3000 Boiler User Manual


 
29
Warranty

Hearth & Home Technologies Inc., on behalf of its Harman™ brand (”HHT”), extends the following warranty for all
Harman™ furnace and boiler products (“Products”) that are purchased from an HHT authorized dealer.
Warranty Coverage: Subject to the conditions, exclusions and limitations set forth below, HHT warrants to the origi-
nal owner of the Products, and to any transferee taking ownership of the Products at the site of original installation
within two years following the date of original purchase, that the Products will operate free from defects in material
and workmanship under normal conditions and use, as described in the operating instructions furnished with the Prod-
uct, during the warranty period described below. HHT will, at its option, repair or replace any Product covered by this
warranty that is determined to be defective in material or workmanship.
Warranty Period: The warranty period runs for six years, except for mechanical and electrical components, which
are warranted for three years. The warranty period begins on the earlier of: (i) the date of invoice for the Product; (ii)
in the case of new home construction, the date of rst occupancy of the residence or six months after the date of sale
of the Product by an HHT authorized dealer, whichever occurs rst; or (iii) the date 24 months following the date of
Product shipment from HHT, regardless of the invoice or occupancy date.
Warranty Conditions: This warranty applies only to Products: (i) installed, operated, and maintained as recommended
in the Product user’s manual; (ii) purchased through an HHT authorized dealer; (iii) while remaining at the site of
original installation; and (iv) that have not been altered after leaving the factory.
How to File a Claim: Claims must be made within the warranty period to the dealer who sold the Product. If that
dealer cannot provide the warranty service, contact the nearest HHT authorized dealer. Additional service fees may
apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the
Product. Travel and shipping charges for parts are not covered by this warranty.
Warranty Exclusions: This warranty does not cover the following: (1) consumable and normal wear items, includ-
ing, without limitation, ame guides, grates, coal bars, afterburner hoods, re brick, gaskets, paint, glass discoloration,
burnpot housing weldments, burnpot grate weldments (pellet or corn), burnpot front plates (pellet or corn), burnpot
front plate locks, corn auger extensions, ceramic inserts, and ceramic insert plates; (2) noise caused by minor ex-
pansion, contraction or movement of parts; (3) damage resulting from: (i) failure to install, operate or maintain the
Product according to the installation and operating instructions and listing agent identication label furnished with the
Product; (ii) failure to install the Product according to local building codes; (iii) shipping or improper handling; (iv)
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or incorrectly performed
repairs; (v) environmental conditions, inadequate ventilation, negative pressure or drafting caused by tightly sealed
construction, insufcient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other
such causes; (vi) use of fuels other than those specied in the operating instructions; (vii) installation or use of com-
ponents or accessories not supplied with the Product or authorized and approved in writing by HHT; (viii) modica-
tion of the product not expressly authorized and approved by HHT in writing; or (ix) interruptions or uctuations of
electrical power supply to the Product; (4) non-HHT components or accessories used in conjunction with the Product;
(5) the Products’ capability to heat a desired space; information is provided to assist the consumer and the dealer in
selecting the proper Product for the application; consideration must be given to Product location and conguration,
environmental conditions, insulation and air tightness of the structure; or (6) additional or unusual utility bills incurred
due to any malfunction or defect in Products.
Limitations of Liability: Repair or replacement in accordance with the provisions of this warranty will be the owner’s
exclusive remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty (express
or implied), or in contract, tort or otherwise. No employee, agent, dealer, or other person is authorized to give any
warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER WARRANTY, EX-
PRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTIC-
ULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some states do not allow exclusions or limitation
of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specic
rights; you also may have other rights, which vary from state to state. The duration of any implied warranty is limited
to the duration of the warranty period specied herein.