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26 | Hamilton Beach Owner’s Manual
Hamilton Beach Owner’s Manual | 27
Troubleshooting
Problem Description Possible Cause Solution
• Control backwashes at excessively low or high
rate
Incorrect backwash controller Replace with correct size controller
Foreign matter affecting controller operation Remove and clean controller
• Flowing or dripping water at drain line or brine
line after regeneration
Drain valve (2 or 6) or brine valve (1) held open
by foreign matter
Manually operate cam gear to flush out foreign
matter holding disc open
Weak valve stem return spring on top plate Replace spring
Resin in valve Clean valve and backwash control
• Hard water leakage during service Improper regeneration Repeat regeneration making sure the correct salt
dosage is used
Leaking bypass valve Replace O-ring
O-ring around riser tube damaged Replace O-ring
Incorrect salt type or use of grid plate (salt shelf)
in brine tank
Do not use block salt or grid plate (salt shelf) in
brine tank
Table 10:(Continued) Troubleshooting procedures for most common problems.