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22 | Hamilton Beach Owner’s Manual
Hamilton Beach Owner’s Manual | 23
Troubleshooting
Troubleshooting
Manual Indexing for Each Regeneration
The control valve may be manually indexed to each
regeneration position as follows:
1. Remove the control valve cover.
2. Press down on the top of the drive gear to
disengage the cam gear. (See Figure 9 on page
10.)
3. With the cam gear disengaged, rotate the cam
gear counterclockwise to the various positions,
using the same steps as the Start-up Rinse
procedure (see page 10).
The control valve may also be operated in a fast mode for
testing the control. To activate the fast mode, follow steps 1
and 2 outlined above to disengage the cam gear. When the
cam gear is disengaged, it should be advanced slightly in a
counterclockwise direction.
The switch will then activate the motor to cause the cam gear
to advance through all the cycles in about 30 minutes. The
control will not recognize a fast mode as a regeneration. Manual
regenerations can be initiated only by pressing the manual
regeneration switch on the face of the control.
Errors
The Hamilton Beach System continuously monitors itself and
displays an error message if it detects something wrong.
When an error is detected, the display shows the letters “Err”
with a number from 1 to 4. The table below lists Err numbers,
a description of each error, the cause of the error, and the
solutions. (See Table 9.)
To clear the error from the display, press any button on the
control. If the error still exists, the control will display the error
message again after 30 seconds.
For additional troubleshooting information, see the
troubleshooting guide (Table 10), which may help determine
the problem and potentially solve the problem. If consulting
the troubleshooting guide fails to resolve the problem, contact
your authorized Hamilton Beach dealer or qualified plumbing
professional. If further assistance is required, call 800.685.8440.
Hamilton Beach Error Detection Codes
Code Description Cause Solution
Err 1 Electronics failure Control settings need reprogramming Press any key to load default values. Refer to
“Programming the Hamilton Beach 1100 Control”
Err 2 Improper start of regeneration (limit
switch open when it should be
closed)
Valve cam gear has been manually rotated during
a regeneration
Press any key to clear the alarm (Alarm automatically
clears at “TIME OF REGEN”)
Valve cam gear has been manually rotated out of
“service” position
The control will turn the motor on and drive the cam
gear to the proper location
Faulty motor Replace motor assembly
Faulty motor drive Replace motor assembly
Faulty switch Replace switch
Err 3 Improper finish of regeneration (limit
switch closed when it should be
open)
Valve cam gear has been manually rotated out of
“service” position
The control will turn the motor on and drive the cam
gear to the proper location
Faulty motor Replace motor assembly
Faulty motor drive Replace motor assembly
Faulty switch Replace switch
Err 4 Improper control settings (one or
more settings out of the allowable
range)
One or more settings is out of the allowable
range
Hardness: Adjust range (3–250)
Capacity: Adjust range (0.1–140.0)
Refill control: Adjust range (see table 4)
Brine draw value: Adjust range (see table 4)
Table 9: Error-detection codes.