Filter
Top Products
Troubleshooting
If you have difficulty operating your system, run through the following checklist to see if
you can solve the problem.
The DVR will not go into record mode?
Make sure the HDD is locked in with the keys. Also check to make sure the
hard drives are set to Master. A diagram located on the Hard Drive Label will
show you how to set the drive to master.
DVR only records for a few hours?
If motion recording is not properly set up this problem will arise. Follow the
motion recording set up on page 46 from this manual.
The DVR displays no picture?
First question you should ask yourself is the equipment wired properly. Please
see your installation manual for help.
The second question to ask yourself, do all the wires used work properly.
The next step is to verify the recorder is getting the correct amount of power.
There is no display coming from one of the channels on the DVR?
The first step is to verify is the problem coming from the recorder or the
camera.
Simply take a working camera and plug it into the port that seems to not be
working. If you see a picture this means the problem is coming from the camera.
CF R/W error of I/O Error when trying to archive to a compact flash card?
This error is usually a file incomparability error with the flash card. One most
common reason would be if you were using a compact flash card made by
Lexar. If you own a lexar Compact flash card please purchase a Sandisk or
Kingston compact flash card. Also please make sure the Flash Card is greater
than 32 MB.
If you own a compatible flash card then make sure the flash card is formatted in
Fat32 file system. See your Windows Manual on How to format the flash card in
Windows.
I cannot connect to the recorder via the internet?
1. The first thing to check is does your internet provider block any ports.
2. Are you using the IP address from the Internet Service provider?
101