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TROUBLESHOOTING:
DO NOT:
- Hold the start-up switch down, this is a momentary contact switch and can be damaged
if held down too long.
- Service the stove with wet hands. The stove is an electrical appliance, which may pose
a shock hazard if handled improperly. Only qualified technicians should deal with
possible internal electrical failures.
- Remove any screws in the firebox without first lubricating them with penetrating oil.
What to do if:
1. The stove will not start
2. The stove will not operate when hot
3. The exhaust blower will not function normally
4. The convection blower will not function normally
5. Igniter : The pellets will not light.
6. The auger motor does not function normally
7. The Dial-A-Fire has no effect on the fire
8. The stove will not shut off
9. The stove keeps going out
*NOTE: All troubleshooting procedures should be carried out by qualified technicians or installers.
1. The stove will not start
- Make sure the stove is plugged in and the wall outlet is supplying power.
- Push the Start-up switch, if the stove fails to start, unplug the unit and open the hinged
side panels (held tight with one screw at the top, front).
- With the stove unplugged, examine all connections. Make sure they are firmly
connected and that there are no exposed wires touching the stove (except the chassis
ground wire).
- Check the continuity and placement of connections against the diagram in the back of
this manual.
- Ensure that the connections to the (15) minute start-up timer are correct.
- Attempt to bypass the switch by inserting a jumper wire between the red and white wires
that attach to the switch. Plug the stove back in. If the stove starts, replace the switch.
- If this fails, replace the (15) minute start-up timer.
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