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9
Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is
not blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied agency.
CLEANING THE GLASS:
When the replace is cool, remove the face of the replace along with the glass door. See “DOOR
REMOVAL“. Check the gasket material on the back of the glass, making sure that it is attached and
intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all
replaces. However, this condensation can allow dust and lint to cling to the glass surface. Initial paint
curing of the appliance can leave a slight lm behind the glass, a temporary problem. The glass will need
cleaning after the replace has cooled off from the rst burn and about two weeks after rst burn. Use
a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and plated
surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three
times a season. Do not clean the glass when it is hot.
CLEANING THE FIREBOX:
Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and place
on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the logs and
remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking or severe
warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts
of soot; a small amount on the bottom side of the logs is normal. Replace the logs and embers as in the
“LOG SET AND EMBER INSTALLATION” section. If new/more embers and rock wool are required, contact your
nearest ENVIRO dealer.
REPLACING THE GLASS:
The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory
replacement is required (see “PARTS LIST”). Wear gloves when handling damaged glass door assembly
to prevent personal injury. When the glass door assembly is being transported, it must be wrapped in
newsprint and tape and/or a strong plastic bag. Do not operate with the glass front removed, cracked
or broken. Removal and replacement of the glass from the door must be done by a licensed or qualied
service person. The glass must be purchased from an ENVIRO dealer. No substitute materials
are allowed.
CLEANING THE PLATED SURFACES:
Painted faces should be wiped with a damp cloth periodically. If a plated face has been purchased, it
should be unpacked/unwrapped carefully to avoid getting anything on the surface of the nish, including
cleaners, polish and nger prints. It is important to note that ngerprints and other marks can leave
a permanent stain on plated nishes. To avoid this, give the face a quick wipe with denatured
alcohol on a soft cloth BEFORE lighting the replace. Never clean the face when it is hot. Do
not use other cleaners as they may leave a residue, which can become permanently etched into the
surface.