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Warranty
6. If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair
costs, as well as all storage, shipping and the cost of removing and re-installing the stove.
If you are not satised with the service provided by the Enviro dealer, write to Sherwood Industries Ltd.
at the address listed on the last page of the Owner’s Manual. Include the date you bought the product
and a description of the problem.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty does not cover gasket material.
3. A qualied installer must install this stove. This Limited Warranty covers defects in materials and
workmanship only if the product has been installed in accordance with local building and re codes;
in their absence refer to the owner’s manual. If the product is damaged or broken as a result of
any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited
Warranty does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of
this Warranty policy. Performance problems due to operator error will not be covered by the Limited
Warranty policy.
5. As this is a heating appliance, some changes in colour of surface nishes may occur. This is not a aw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and
not a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-ring. This will result if the stove is used in such a way that one or more of the
plates glows red. Over-ring can be identied later by warped plates and paint pigment being burnt
off. Over-ring this appliance can cause serious damage and will nullify the Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove
glass, including but not limited to:
a) Glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it.
b) If the door is slammed or is closed while wood in the rebox is protruding out the stove opening thus
striking the glass.
9. This warranty does not cover products made or provided by other manufacturers and used in
conjunction with the operation of this stove without prior authorization from Sherwood Industries Ltd.
The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of
this Limited Warranty, contact your authorized Enviro dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
11. The Limited Warranty does not cover installation and operational related problems such as use of
downdrafts or spillage caused by environmental conditions. Environmental conditions include but
are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting
or ventilation, excessive offsets, negative air pressures or other inuences caused by mechanical
systems such as furnaces, fans, clothes dryers etc.