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113110-01A
31
REMEDY
1. Replace 9-volt batteries in re-
ceiver and remote control
1. This is common with most fire-
places. If noise is excessive,
contact qualified service person
1. Open window to ventilate
room. Stop using odor causing
products while fireplace is
running
2. Refill supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, pages 18 and 19)
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, pages 26
and 27)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, pages 18 and 19)
2. Replace control valve
1. Take apart gas tubing and re-
move foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, pages 18 and 19)
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. Battery is not install. Battery
power is low
1. Metal expanding while heating
or contracting while cooling
1. Fireplace burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new car-
pet, etc. (See
IMPORTANT
statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between con-
trol valve and burner
2. Gas leak. See Warning
statement at top of page
OBSERVED PROBLEM
Remote does not function
Fireplace produces a clicking/tick-
ing noise just after burners are lit
or shut off
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control knob
is in OFF position
Gas odor during combustion
TROUBLESHOOTING
Continued