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117437-01D28
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Turning gas control knob
to HI position when burner
is cold
2. Air in gas line
3. Dirty or partially clogged
1. Flame impingement on
logs
2. Debris around burner air
mixer
1. Metal expanding while
heating or contracting
while cooling
1. Battery is not installed or
battery is power is low
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4.
Improper or restricted vent-
ing
6. Bad thermopile or thermo-
couple
7. Vent cap improperly in-
stalled or blocked
OBSERVED PROBLEM
Heat produces a whistling
noise when burner is lit
Glass soots
Fireplace produces a clicking/
are lit or shut off
Remote does not function
Fireplace shuts off in use.
-
bustion
REMEDY
1. Turn gas control knob to LO
position and let warm up for
a minute
2. Operate burner until air is
removed from line. Have
gas line checked by pro
pane/LP or natural gas
company
3. Clean burner (see Cleaning
and Maintenance
-
off valve
2. Inspect the opening at the
base of the burner to see
that it is not packed with
any type of material
1. This is normal. If noise is
service person
1. Replace 9-volt batteries in
receiver and remote control
1. Fireplace has been tested for
up to 40 mph winds. How-
may occur. See Lighting
Instructions
2. Check local propane/LP or
natural gas company
3. Clean pilot (see Cleaning
and Maintenance
24)
4. Locate and correct all vent
conditions (see Checking for
Proper Venting
5. Clean burner tube and
(see Inspecting Burners
page 23)
6. Replace faulty compo-
nents
7. Check for proper installa-
tion or remove debris or
blockage