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all circulating water flows through the water heater, and where an on-demand recirculation system is not
incorporated.
On-demand recirculation is defined as a hot water re-circulating loop or system that utilizes existing hot
and cold lines or a dedicated return line, and only activates when hot water is used. It can be activated
by a push button, motion sensor, or voice activation but not by a temperature sensor. A timer added to a
standard re-circulating pump is not considered as on-demand.
Use of a Main Controller/Commercial control (p/n 239-47805-00) in a residential dwelling will reduce the
warranty coverage to that of a commercial warranty application.
What will we do to correct problems?
If a defect occurs within the heat exchanger warranty period, we will:
a) Provide a replacement water heater of our manufacture, (or at our option) repair any unit which
develops a leak in the heat exchanger with the warranty period. To obtain a replacement water
heater, you must forward both the rating plate from the defective unit to us and a copy of the
original sales receipt. If government regulations require the replacement heater to have features
not found in the defective heater, you will be required to pay the difference in price represented
by those government required features.
If a defect occurs within the parts warranty period, we will:
a) Provide a replacement part (or at our option repair) any part which fails to function within the parts
warranty period. To obtain a replacement, you must forward the defective part to us. If
government regulations require the replacement part to have features not found in the defective
part, you will be required to pay the difference in price represented by those government required
features.
What will we not do?
We will not:
a) Repair or replace any water heater, or part, subject to conditions outlined in “What does this
limited warranty not cover?”
b) Reimburse any costs associated with repair and/or replacement.
c) Replace and/or repair any heater without complete model/serial number.
d) Replace any water heater without prior receipt of actual rating plate from appliance and copy of
original sales receipt.
How do you get warranty assistance?
Upon discovering s defect or problem, you should
a) Contact either the installer or dealer, or
b) Contact us
Bradford White Corporation
Warranty Support Group
200 Lafayette Street
Middleville, Mi 49333
1-800-531-2111
What should you do to keep the warranty in effect?
To facilitate warranty assistance, you should:
a) Follow all instructions enclosed with the product.
b) Retain all bills of sale or receipts for proof of installation, etc.
c) Contact your installer, dealer or our Warranty Department as soon as any problem or defect is
noticed.
When necessary, allow us, or our chosen representative, to inspect the unit.