Filter
Top Products
88
SECTION XI: WARRANTY
What does this Limited Warranty Cover?
This limited warranty covers both the heat exchanger and component parts for leakage or other
malfunction caused by defects in materials and/or workmanship. It applies to the original consumer
purchaser and to any subsequent owner as long as the water heater remains installed at its original place
of installation.
What does this limited warranty not cover?
This limited warranty does not cover leakage or other malfunction caused by:
a) Defective installation, reinstallation at another location and specifically, any installation which is
made in violation of applicable state or local plumbing, housing or building codes, or without a
certified American Gas Association, ASME, or comparable combination temperature and
pressure relief valve, or contrary to the written instructions furnished with the unit.
b) Adverse local conditions, and specifically sediment or lime precipitate in the heat exchanger;
corrosive elements in the atmosphere; or water quality contrary to the written requirements
furnished with the unit.
c) Misuse, and specifically operations and/or maintenance contrary to the written instructions
furnished with the unit, removal of anode(s), disconnection, alteration or addition on non-
approved components or apparatus, operation at settings other than those set forth on the rating
plate, or accidental or other exterior damage.
This warranty also does not cover:
a) Production of noise, taste, odors, discoloration or rusty water.
b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs.
c) Costs associated with the replacement and/or repair of the unit, including any freight, shipping or
delivery charges, any removal, installation or re-installation charges, any material, and/or permits
required for installation, re-installation or repair, or charges to return the defective heater and/or
component part to the manufacturer.
What is the duration of the implied warranty?
Any implied warranties, including the warranty of merchantability imposed on the sale of the water heater
under the laws of the state of sale are limited in duration to one year from date of original installation.
How does state law relate to the warranty?
Some states do not allow:
a) Limitations on how long an implied warranty lasts.
b) Limitations on incidental or consequential damages.
So the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
What is the period of coverage?
This limited warranty runs from the date of installation (or without proof of installation, from three (3)
months after the date of manufacture) for the period specified on the following chart.
A warranty product or part is provided exclusive of labor, freight, and/or any installation costs. All
replacement heaters and parts carry the balance of the original warranty, i.e. if an original twelve (12)
year warranted heater develops a leak due to defects in materials/workmanship after only ten (10) years,
the replacement unit is warranted for two (2) years in this example.
*Note: Period of coverage is reduced to 3-years from date of purchase when used as a circulating water
heater within a hot water circulation loop, where the water heater is in series with a circulation system and
Item
Residential
Applications
Commercial and Radiant Heating
Applications
Heat Exchanger 12-years* 5-years*
All other Parts and Components 5-years* 5-years*