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Regency Insert & Hearth Heater 19
WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality
Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Industries Ltd. is
pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Firebox, ceramic baffle, convector airmate, castings, ashdrawer, glass (thermal breakage) and all gold plating (against
defective manufacture).
The above will be covered for parts and labour for the first five years and parts only thereafter.
Electrical components such as blowers and switches are covered for one year from the date of purchase.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at Regency's
option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent
Transportation Prepaid, if requested.
Exclusions:
This limited Lifetime Warranty does not extend to include paint, door or glass gasketing, firebrick or trim. It does not cover
installation and operational related problems such as over-firing, use of corrosive driftwood, downdrafts or spillage caused
by environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive
offsets, negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers etc.
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of
unit and part or parts requested.