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SYSTEM TROUBLE ERROR CODES
Trouble
Indication
System Trouble
Condition
Action
E10-NN
Touchpad Res pons e Failure Call installing company for service.
E11-NN
Touchpad Tamper A keypad or Touchpad has been removed from the wall. Call installing company for
servic e if problem can not be repaired.
E12-NN
Expansion Zone Module
Response Failure
Call install ing company for service.
E13-NN
Expansion Module Tamper The cover has been removed from a zone expansion module. A problem has been
detect ed with an Expansion Module. Call installi ng company for service.
E14-NN
Relay Board Response Fail -
ure
NN= Relay Board Number. Call inst al lin g company for servic e.
E15-NN
RF Tran s mi t t er Tamper Wireless Transmitter Tamper Cover remov ed. NN=Trans mi tt er Number. Call install ing
company for service.
E16-NN
Wireless Receiver Jam A problem has been detect ed with the wireless receiver. Call install ing compan y for
service.
E17-NN
Receiver T amper Condit ion Call installing company for servic e.
E18-NN
KeyFob Transmitter Lo w
Battery
The batter ies (2) in the wireless KeyFob transmitter indicated are low and should be
replaced. The replacement battery is the #386 watch battery.
Warning: Replace batteries only with the same type as specified above. Use of another
battery may present a risk of fire or explosion. Do not recharge or disassemble battery,
or dispose of in fire.
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