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SYSTEM TROUBLE ERROR CODES
Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a
problem should occur , the SYS TBL (system trou bl e) icon will display on t he l eft side of T ouc hpad window along with one or
more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be
indicated. Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears
that is not listed below, call your security professional for service. When a system trouble occurs, the Touchpad can be
silenced and the display can be cleared by pressing RESET. The system can then be armed and disarmed as usual.
Note:
If you cannot clear a system trouble yourself, call installing company for service as soon as possible.
Trouble
Indication
System Trouble
Condition
Action
E01-00
AC Power Failure
This trouble will oc cur if AC power is not prese nt. Mak e sure system tra nsforme r is plugged int o
AC receptacle and check the circ uit breaker, otherwise call installin g company for servic e.
E02-00
Low Battery
If there has been a recent power failure, the battery may be partially depleted and must be
recharged by the control panel. The control panel performs an automatic daily test of the
battery, at which time the trouble will clear if the battery has been recharged.
If the trouble does not clear in 24 hours, call installing company for service.
E03-00
Communicati on
Failure
The system was not able to report to central station. If this is due to a temporary interruption in
the telephone service, the trouble can be cleared when the service is restored by performing a
Communication T est:
1 While disarmed, enter your User Code followed b y MENU.
2 Answer NO until “ACTIVATE DIALER TEST” appears in the window.
3 Press YES to send a test signal to the central station.
If the trouble continues, call installing company for service.
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