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SERVICE HINTS
You may avoid inconvenience and service calls by checking these points before you call for service.
FOR YOUR SAFETY
WHAT TO DO IF YOU SMELL GAS
1. Do Not try to light any appliance.
2. Do not touch any electric switch, do not use the
phone.
3. Leave the building immediately, then call your
gas supplier.
4. If you cannot reach the gas supplier, call the fi re
department.
IF YOUR SYSTEM IS NOT HEATING OR NOT GIVING ENOUGH HEAT . . .
Possible Cause What to do
Thermostat is not set correctly Reset thermostat above room temperature.
Burner is not operating properly
Check fl ame. If it is yellow, the burner is not getting enough air.
Or, if fl ame is blue and noisy and seems to lift off the burner, the burner is
getting too mush air. Contact your service technician
No electric power to boiler
Check over current protection. Check to be sure electric power supply
circuit is “ON”.
Controls out of adjustment
Reset according to instructions.
Radiators not heating
Steam air vents not operting properly. Check fl ow control valve (if used) - may be
in closed position.
Poor electrical contact
Check all control terminals and wire joints.
Rollout switch blown
Have your service technician check heat exchanger for blockage.
Chimney fl ue is blocked
Spill switch contacts open, requiring manual reset of spill switch. Have your service
technician check and correct chimney problem.
Vent damper not operating
Consult troubleshooting guide, packaged with vent damper.
IF BURNER IS NOISY . . .
Gas input amount is incorrect Contact your service technician.
IF WALLS OR WINDOWS SWEAT . . .
Not enough ventilation Contact your service technician
Chimney fl ue is blocked Have your service technician check and correct, if necessary
IF RADIATORS ARE NOISY . . .
Air in system refer to "Radiators Not Heating" above
SAFETY VALVE LEAKING . . .
Dirt on seat Open valve manually. Allow steam to blow and clear valve seat.
HAVE YOUR SERVICE TECHNICIAN CHECK ANY PROBLEM YOU ARE UNABLE TO CORRECT.