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Heat & Glo • SOHO-N-AUB • 2197-980 Rev. F • 5/1214
J. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the replace off and allow it to completely cool.
• Remove xed glass assembly. See Section 9.B.
• Clean xed glass assembly. See Section 3.
• Replace the xed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the re-
place.
NOTICE! Open windows for air circulation during re-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
K. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the replace warms, this con-
densation will disappear.
Blue ames
This is a result of normal operation and the ames will begin to yellow as the replace is allowed
to burn for 20 to 40 minutes.
Odor from replace
When rst operated, this replace may release an odor for the rst several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from nishing materials
and adhesives used near the replace. These circumstances may require additional curing related
to the installation environment.
Film on the glass
This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-
sary. See your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the replace.
Power Outages (battery backup)
This appliance can operated on battery power in the event of a power outage. To access the bat-
tery pack, the decorative front, mesh and glass assembly must be removed. Refer to Section 12
for more details.
Wall above appliance feels hot to
the touch.
No action necessary. This appliance ships with a non-combustible material attached. Specica-
tions of the attached non-combustible material are listed in Section 1.E.