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Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/0742
4
Maintaining and Servicing Your Fireplace
Fireplace Maintenance
Although the frequency of your appliance servicing and main-
tenance will depend on use and the type of installation, you
should have a qualified service technician perform an appli-
ance check-up at the beginning of each heating season.
See the table below for specific guidelines regarding each
fireplace maintenance task.
IMPORTANT: TURN OFF THE GAS BEFORE SERVICING
YOUR FIREPLACE.
Replacing old ember material
Frequency: Once annually, during the checkup.
By: Qualified service technician.
Task: Brush away loose ember material near the burner.
Replace old ember material with new 1 cm thin pieces.
New ember material should be placed on top of the burner;
near, but NOT on top of any burner ports. Save the
remaining ember material and repeat this procedure at your
next servicing. For more information, see Placing Ember
Material in the INSTALLERS GUIDE.
Cleaning Burner and Controls
Frequency: Once annually.
By: Qualified service technician.
Task: Brush or vacuum the control compartment and burner
areas surrounding the logs.
Checking Flame Patterns, Flame Height
Frequency: Periodically.
By: Qualified service technician/Home owner.
Task: Make a visual check of your stove’s flame patterns.
Make sure the flames are steady - not lifting or floating.
See Figure 35. The thermopile/thermocouple tips should
be covered with flame. See Figure 36.
STANDING PILOT
Figure 35. Burner Flame Patterns
MAKE SURE THE FLAMES
ARE STEADY—NOT
LIFTING OR FLOATING.
Figure 36. Pilot Flame Patterns
Checking Flue System
Frequency: Before initial use and at least annually
thereafter, more frequently if possible.
By: Qualified service technician/Home owner.
Task: Inspect the external cap on a regular basis to ensure
that no debris is interfering with the flow of air. Inspect entire
flue system for proper function.
Cleaning Glass Door
Frequency: After the first 3 to 4 hours of use. As neces-
sary after initial cleaning.
By: Qualified Service Technician
Task: Remove and clean glass after the first 3 to 4 hours of
use. After the initial cleaning, clean as necessary, particu-
larly after adding new ember material. Film deposits on the
inside of the glass door should be cleaned off using a house-
hold glass cleaner. NOTE: DO NOT handle or attempt to
clean the door when it is hot and DO NOT use abra-
sive cleaners.