Filter
Top Products
26678 Rev H 24 02-02
Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH TECHNOLOGIES INC. (HTI) extends the following warranty for HEATILATORâ gas appliances installed in the United States of
America or Canada (the Appliance). Dealers and employees of HTI have no authority to make any warranty or authorize any remedies in
addition to or inconsistent with the terms of this warranty.
Limited Lifetime Warranty.
HTI warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion chamber,
burner pan, and logs. The Limited Lifetime Warranty specified above is subject to the conditions, exclusions and limitations listed below, is for
the period the Appliance is owned by the original homeowner only, and is nontransferable.
1 Year Limited Warranty.
HTI warrants the Appliance to be free from failure of any of the following components for a period of one year after installation: valve, flexible gas
line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor, thermopile, thermocouple, junction box, pilot
assembly, shutoff valve, high limit switch, refractory liners, transformer, and control box. If the Heatilator Appliance is found to be defective in
either material or workmanship within one year of the date of original installation, HTI will provide replacement parts at no charge and pay
reasonable labor and freight costs, and is for the period of one year following the date of original installation of the Appliance.
Conditions, Exclusions, & Limitations of Liability.
A. Both the Limited Lifetime and 1 Year Limited Warranties supplied by HTI apply only while the Appliance is in its location of original
installation. HTIs obligation under this warranty does not extend to damages resulting from (1) installation, operation or maintenance of
the Appliance not in accordance with the Installation Instructions, Operating Instructions, and the Listing Agent Identification Label
furnished with the Appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper
operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by
tight sealing construction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other causes; (5) use of fuels
other than those specified in the Operating Instructions; (6) installation or use of components not supplied with the Appliance or any other
components not expressly authorized and approved by HTI; and/or (7) modification of the Appliance not expressly authorized and
approved by HTI in writing. This warranty is limited to only the component parts manufactured or supplied by HTI.
B. HTIs liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement and repair of
defective components or workmanship during the applicable period. HTI may fully discharge all of its obligations under such warranties
by repairing the defective component(s) or at HTIs discretion, providing replacement parts at no charge and paying reasonable labor and
freight costs.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HTI MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY
SPECIFIED ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply to you. This
warranty gives you specific rights; you may also have other rights which vary from state to state.
How to Obtain Service.
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth Technologies Inc., 1915 W.
Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com/contact.asp.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HTI.
3. Provide HTI reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior
to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the
place of original installation.
4. Obtain HTIs consent to any warranty work before the work is done.
ADDITIONAL INFORMATION. If you would like information on current HEATILATOR products or want to locate a dealer in your area, call 1-
800-843-2848.
ã2001 Heatilatorâ is a Registered Trademark of Hearth Technologies Inc.