Hearth and Home Technologies 3500P Stove User Manual


 
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5 YEAR LIMITED WARRANTY
This warranty is issued by American Energy Systems, Inc. (Manufacturer) and extends only to the original purchaser of
this product.
This limited warranty will not become effective unless you have returned the attached warranty card within 30 days of
your purchase. If you fail to do so, you may make no claim under this warranty. American Energy Systems, Inc.
excludes and disclaims all implied warranties including, but not limited to, the implied warranty of merchantability.
For a period of (five) 5 years from the original purchase, Manufacturer will warrant, to the original consumer-
purchaser, that all steel components are free from defects in materials and workmanship (except the firepot, which is
covered by a one- (1) year warranty and glass which carries a lifetime warranty against heat breakage). There is
expressly no warranty on the fiberglass rope gasketing, pyroboard insulation (brick backing), log sets, fuel stirrer, paint,
brass or gold plated surfaces, baffles or handles.
The original manufacturer covers all electrical components, for a period of one year from the original purchase date.
There is no warranty coverage for variances in fuel feed rates. BTU heat ratings will vary with different fuel conditions
and is not considered a defect if the unit does not feed a constant amount of fuel.
The warranty covers defects in materials and workmanship in covered components, provided the product has been
installed and operated strictly in accordance with manufacturers printed instructions. This warranty does not cover
damage or breakage due or caused by mishandling, freight damage or misuse or unauthorized modification of the
structure or electrical system.
This warranty will become null and void if unauthorized fuel is used. Seed Corn and Wax Corn is prohibited.
This warranty will become null and void if outside air is not connected to the appliance.
This warranty will become null and void if the appliances is not installed according to the guidelines and
requirements of this manual along with proper venting, service, maintenance and operation of the appliance.
Before exercising this warranty, a local representative must inspect the unit to determine if the unit is defective. If the
inspection reveals that the failure is due to defective material or workmanship and the part is covered by the condition of
this warranty, the Manufacturer will, at its option, repair or replace the defective part. The sole duty of the
Manufacturer and liability under this warranty is limited to the repair or replacement of the covered defective part. The
purchaser shall assume all costs related to shipping the replacement parts or return of the unit to the factory for
replacement. If it is determined that the defect was caused by the Manufacturer, the Manufacturer will cover the costs
of shipping the repaired unit or replacement parts to the original purchaser.
REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED BY THIS WARRANTY.
Neither the Manufacturer, nor the Reseller to the purchaser, accepts responsibility, legal or otherwise, for incidental or
consequential damage to property of persons resulting from the use of this product. Any warranty implied by law,
including but not limited to implied warranties of merchantability or fitness, shall be limited to one year from the date of
original purchase. Whether a claim is made against the Manufacturer based on a breach of this warranty or any other
type of warranty, expressed or implied by law, Manufacturer shall in no event be liable for any special, indirect,
consequential or other damages of any nature whatsoever in excess of the original purchase price of this product. All
warranties by Manufacturer are set forth herein and no claim shall be made against Manufacturer on any oral warranty
or representation.
THE MANUFACTURER WILL NOT BE LIABLE FOR ANY DAMAGE RESULTING FROM THIS
APPLIANCE BEING INSTALLED BY A NON-CERTIFIED/FACTORY TRAINED INSTALLER
Some states do not allow the exclusion or limitation of consequential damages, or limitations of implied warranties, so
the limitations or exclusions set forth in this warranty may not apply to you. This warranty gives you specific legal
rights and you may also have other rights, which vary, from state to state.
Warranty/replacement parts must be handled through the dealer that sold you your appliance.
ALL CLAIMS NOT HANDLED THROUGH YOUR LOCAL DEALER UNDER THIS WARRANTY MUST BE
MADE IN WRITING TO THE MANUFACTURER AT: AMERICAN ENERGY SYSTEMS, INC.
150 Michigan Street SE, Hutchinson, Minnesota 55350; Technical Support telephone number 320-234-0743
Included with the claim needs to be the following:
Name, address and telephone number of local reseller or representative, installer of product, original purchaser.
Date of purchase along with the model and serial number of the unit.
Nature of defect and procedures of what has been done to correct the problem. (unit must be checked out by the
dealer that sold you the unit before submitting warranty replacement parts.)