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PROBLEM CAUSES SOLUTIONS
Fire burns with a lazy, orange flame
and/or fuel builds up in the grate and the
window gets sooted up.
♦ Insufficient combustion air.
♦ Feed rate too high.
♦ Corn or wood pellets have too
much moisture – need 14% or less;
10%-12% is ideal.
♦ Combustion/Exhaust blower
plugged or going out.
♦ Venting plugged with fly ash or ice.
♦ House does not have adequate
make up air (negative pressure)
♦ Ash Slides are pulled out or Ash
Door left unlatched
9 Remove any clinkers or ash from
the firepot by using scraping tool.
Shake ashes into ash pan.
9 Clean out primary air in firepot
holes if plugged.
9 Empty ash drawer and clean out
back heat exchanger by removing
the lower access plates.
9 Tap the side exhaust heat
exchangers to clean them as shown
on page 27 - 30.
9 Change to a better grade of fuel if
necessary. See page 7 regarding
fuel quality.
9 Check that damper control knob is
adjusted properly. Pull out to
increase fire burn.
9 Check gasket seal around the door.
If the door is loose, adjust the
handle latch. A small adjustment
can be made to the door seal by
adjusting the door latch rod and /or
the door hinges. Replace the door
gasket if necessary.
9 Check for blockage in the air inlet
tube or exhaust pipe. Clean out as
necessary.
9 Check combustion exhaust blower
impeller. This can be done by
removing the exhaust pipe and
shining a light into the tube.
9 Replace combustion exhaust blower
if necessary.
NOTE: Negative pressure in a home is
a serious issue. All MagnuM
Countryside appliances should be
installed with outside air hookups
Also make sure that adequate ventilation
is supplied for the rest of the home or
the unit will become the air intake
causing problems.
Make sure that all doors/slides are
closed
TROUBLE SHOOTING GUIDE
Unplug stove before performing any maintenance work. Do not work on unit when it is hot.