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PROBLEM CAUSES SOLUTIONS
? Blower will not operate.
♦ No power to stove.
♦ No power to control board.
♦ Blower has overheated due to dirt
on blades or motor
♦ Blower is defective
9 Check to see that the stove is
plugged into the wall outlet.
9 Check to see if your circuit breaker
has “tripped”.
9 Clean blades and motor, replace if
needed.
9 Check wire connection between the
high limit snap switch and the
terminal block.
? Soot or fly ash in the house.
♦ Cleaning the window, particularly
when the stove is operating.
♦ Leakage on the joints between the
combustion fan, exhaust pipe and
“PL” vent. This will be evidenced
by dust on the impeller of the
convection fan and in the heat
exchanger tubes.
♦ Using a conventional vacuum for
cleaning. Ash will bypass and enter
the room.
♦ Negative pressure in home sucking
ash/soot out of venting and unit
♦ Fireplace insert installation: If the
existing fireplace opening was not
thoroughly cleaned and painted
before the insert was installed, then
the convection fan may be picking
up the fireplace dust, soot or ash
and blowing it into the house.
9 Clean the glass when the unit is not
running
9 Seal any leaks in the exhaust
system with RTV high temperature
silicone sealer.
9 Use approved ash Vacuum
9 Correct negative pressure situation
9 Pull the insert away from the
fireplace opening. Thoroughly
clean the opening and paint the
inside of the opening with latex or
an inexpensive spray paint to hold
the finer particles of dust.
? Buildup of soot on glass, venting and
heat exchangers
♦ Dirty fuel
♦ Wet Corn (above 15% moisture)
♦ Inadequate air supply
♦ Negative pressure in home
♦ Air wash plugged or out of
adjustment
9 Make sure you have clean fuel
9 Dry the corn down to 11-12%
moisture if possible or mix with
wood pellets
9 Pull manual draft control out
slightly to make sure that there is
app. ½ inch of fuel in firepot
9 Install outside air to unit and make
sure that the home has adequate
make-up air. (suggested 6” make-
up air into basement)
9 Clean air-wash bracket located on
bottom of glass door
9 Adjust glass so that there is a 1/16
th
gap in the bottom
Fuel stirrer keeps jamming/
breaking
Buildup in firepot, dirty wet fuel, poor
quality fuel, negative pressure in home
Add clean burn additive
Use clean, dry approved fuel
Correct negative pressure situation
CAUTION: When performing any internal electrical maintenance
• Moving parts inside of the cabinet may cause injury. Do not operate unit with panels removed or open.
• HOT parts. Do not operate the unit with panel open.
• Risk of electrical shock. Disconnect power before servicing unit.
• In the event of component failure, replace with original factory equipment.