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Operating Instructions
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Safety InstructionsInstallation InstructionsTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet. grounded outlet.
Burner slits on the side of the • Remove the burner heads and clean them. Check the
burner may be clogged. electrode area for burned-on food or grease. See the
Care and cleaning of the range
section.
Improper burner assembly. • Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio. • If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve • To check the oven gas shut-off valve, remove the
but oven does not
may have accidentally been warming drawer (see the
Care and cleaning of the range
moved during cleaning or section) and look for the gas shut-off lever at the back
moving. of the range. Follow the directions in box
A
or
B
that
match your regulator type.
Tiny scratches (may
Incorrect cleaning • Use recommended cleaning procedures.
appear as cracks)
methods being used.
or abrasions on
Cookware with rough bottoms • Be sure cookware bottoms and cookware are clean
cooktop glass surface
being used or coarse particles before use. Use cookware with smooth bottoms. Tiny
(salt or sand) were between scratches are not removable but will become less
the cookware and the surface visible in time as a result of cleaning.
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration
Improper cookware • Marks from aluminum and copper pans as well as
on the glass cooktop
being used. mineral deposits from water or food can be removed
surface
with the cleaning cream.
Hot surface on a model • This is normal. The surface may appear discolored
with a white glass cooktop. when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted
Hot cooktop came into • See the
Special Care
information in the
Cleaning the
to the glass cooktop
contact with plastic placed
glass cooktop surface
section.
surface
on the hot cooktop.
Pitting of the glass
Hot sugar mixture spilled • Call a qualified technician for replacement.
cooktop surface
on the cooktop.
Lever is
shown closed.
PULL TO OPEN.
Lever is
shown closed.
PULL TO OPEN.
AB