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Troubleshooting
Model 4800 User's Manual
Problem Solution
Color quality is low in both
real-time and recorded images
Check adjustment of the output/input video parameters on the
DVR menu.
Check the connecting cables to ensure good connectivity.
Mosaic on the PC monitor
during playback
Make sure the recording parameters are not set too low. The
recording quality may decline, resulting in occasional mosaics.
Adjust the settings.
Damaged sections on hard disks can cause mosaics during
playback.
Displayed date and time are
not correct
Login as Administrator and adjust Date and Time settings in the
System tab of the Main Menu.
Forgot password Please contact the Consumer Affairs Division at 1-800-323-9005,
Monday through Friday, 7:30 a.m. – 5 p.m., Central Standard
Time.