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Quick Reference Guide 7
• Solutions — Troubleshooting hints and
tips, articles from technicians, online
courses, and frequently asked questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact information,
service call and order status, and
warranty and repair information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support site.
• Desktop System Software (DSS) — If you
reinstall the operating system for your
computer, you should also reinstall the
DSS utility. DSS automatically detects
your computer and operating system and
installs the updates appropriate for your
configuration, providing critical updates
for your operating system and support for
processors, optical drives, USB devices, for
example. DSS is necessary for correct
operation of your Dell computer.
To download Desktop System Software:
1
Go to
support.dell.com
, select your
country/region, and then click
Drivers
& Downloads
.
2
Click
Select Model
or
Enter a Tag
,
make the appropriate selections or enter
the appropriate information for your
computer, and then click
Confirm
.
3
Scroll down to
System and Configuration
Utilities
→
Desktop System Software
,
and then click
Download Now
.
NOTE: The support.dell.com user interface
may vary depending on your selections.
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