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Troubleshooting
Error Messages
When you attempt to enter information that is not
acceptable, the system will beep and present one
of the following messages:
ACCESS DENIED: The code you entered is either
invalid or not a high enough level to perform the
function.
ALARM/TROUBLE LIST IN USE: Someone is
using the Alarm/Trouble list at another keypad.
ALL CODES USED: Only access 15 codes can
be used.
BYPASS NOT ALLOWED: Your system is not
programmed to allow sensor bypass.
CANNOT REMOVE CURRENT CODE: You
cannot remove the code that you are currently
using.
CODE IN USE: You have tried to enter an access
code that is already being used, or is an Ambush
Code.
CODE NOT ENTERED: The system did not
recognize the new code you attempted to enter.
INTERCOM IN USE: Some one at another keypad
is using the intercom.
INTERCOM SERVICE UNAVAILABLE: Either
someone at another keypad (or the system) is
using the phone or intercom, or your system is not
equipped for intercom use.
INVALID CODE: You have tried to add or remove
a code that is not valid.
INVALID SENSOR NUMBER: You have entered
a sensor number that does not exist.
NO SENSORS IN LIST: The system is in the Test
mode with no alarm signals received yet.
PHONE SERVICE UNAVAILABLE: Either
someone at another keypad (or the system) is
using the phone or intercom, or your system is not
equipped for telephone use.
PRIORITY SENSOR NOT BYPASSED: Sensor
cannot be bypassed.
PROGRAMMING IN USE: Someone is program-
ming at a different keypad-nly one person at a
time can program or change the Level of Protec-
tion.
SYSTEM MUST BE OFF: You have tried to
perform an operation that requires the system be
set to Off.
Trouble Messages
When your system detects problems, it will sound
Trouble beeps and present one of the following
messages:
AC POWER: AC power has failed, system is
running on the CCU battery.
BATTERY: The battery in the sensor described is
low. Replace the battery.
CENTRAL PANEL LOW BATTERY: This refers to
the CCU. This could occur after a power outage.
If the message does not go away within 2 hours,
contact your dealer.
FUSE: A fuse in the CCU has blown. Contact
your dealer.
INVALID DATE: Occurs when you change part of
the date to create an invalid date (for example Feb.
31) and the return to the Status Menu.
KEYPAD INACTIVE: Keypad has not received
instructions from the CCU. Call your dealer.
PHONE LINE: The phone line is not working.
RF FAIL: Wireless device has failed to report.
Contact your dealer.
SUPV FAIL: Communication between the keypad
and the CCU has failed. Call your dealer.
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