A.O. Smith 197835-001 Water Heater User Manual


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THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY If
theglasslinedtankinthiswaterheatershallproveuponexaminationby(the
warrantor)tohaveleakedduringthewarrantyperiodinnormalresidential
use,duetonaturalcorrosionfrompotablewatertherein,thewarrantorwill
furnishtheORIGINALOWNERareplacementwaterheaterofequivalent
sizeandcurrentmodel,orareplacementpartforanycomponentpartwhich
failsinnormaluse,inaccordancewiththewarrantytermsandconditions
specied below. THE WATER HEATER REPLACEMENT MODEL OR
PART WILL BE WARRANTED FORONLYTHE UNEXPIRED PORTION OF
THEORIGINALWARRANTYThewarrantyperiodwillbedeterminedbythe
originalinstallationdateofthewaterheater.PROOF-OF-PURCHASEAND
PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS
WARRANTY This warranty is not transferable.
WARRANTY PERIOD
Product Line TANK
1
PARTS
2
GDHE-50 6YEARS 6YEARS
Whenthewaterheaterhasbeenusedforotherthansinglefamilyresidential
application:1.TheTankwarrantyshallbereducedto3yearson10year
modelsand1yearon6and8yearmodels.2.Thepartswarrantyshall
bereducedto1yearforallmodels.Returnedpartswhichmeetanyof
the following conditions are not covered by this warranty: 1) improper
installationorremoval;2)damagedbyotherthannormalwear;3)replaced
forcosmeticpurposes;or4)returnedwithdefaceddatecodes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operatedinaccordancewith:1)alllocalrecodesandplumbingcodes,
ordinancesandregulations;2)theprintedinstructionsprovidedwithit;3)
goodindustrypractices;and4)propersafetypracticessuchasbutnot
limitedtoaproperlysizeddrainpanifinstalledinanareawhereleakage
fromconnectionsofthetankwouldresultindamagetotheareaadjacent
totheheater.In addition,anewtemperatureand pressurereliefvalve,
certiedbytheCanadianStandardsAssociationmusthavebeenproperly
installedandpipedtothenearestdrain.
Thiswarrantyshallapplyonlywhentheheateris:
• ownedbytheoriginalpurchaser;
• usedattemperaturesnotexceedingthemaximumcalibratedsettingof
itsthermostat;
• notsubjectedtoexcessivewaterpressureuctuationsandnotsubjectto
anoperatingpressuregreaterthan150P.S.I.;
• lledwithpotablewater,freetocirculateatalltimesandwiththetank
freeofdamagingwatersedimentorscaledeposits;
• usedinanon-corrosiveandnon-contaminatedatmosphere;
• usedwithfactoryapprovedanode(s)installed;
• initsoriginalinstallationlocation;
• intheUnitedStatesanditsterritoriesorpossessionsorCanada;
• sized in accordance with proper sizing techniques for residential
waterheaters;
• bearingaratingplatewhichhasnotbeenaltered,defacedorremoved
exceptasrequiredbythewarrantor;
• usedinanopensystemorinaclosedsystemwithaproperlysizedand
installedthermalexpansiontank;
• redatthefactoryratedinputusingthefuelstatedinthefaceofthe
ratingplate;
• operated with the inner and outer combustion chamber doors
inplace;
• maintainedinaccordancewiththeinstructionsprintedinthemanual
included with the heater.
Anyaccidenttothewaterheateroranypartthereof(includingfreezing,
fire, floods, or lightning), any misuse, abuse or alterationof it, any
operationofitinamodifiedform,oranyattempttorepairtankleaksor
parts,willvoidthiswarranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL
PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART
THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS.
Suchcostsmayincludebutarenotlimitedto:
a.Laborchargesforservice,removal,orreinstallationofthewaterheater
orpartthereof.
b.Shippinganddeliverychargesforforwardingthenewwaterheateror
replacementpart fromthe nearest distributorand returning theclaimed
defectiveheaterorparttosuchdistributorexceptinthestateofCalifornia
wheresuchchargesarethemanufacturer’sresponsibility.
c.Allcostnecessaryorincidentalforhandlingandadministrativecharges,
and for any materials and/or permits required for installation of the
replacementheaterorpart.
LIMITATION ON IMPLIED WARRANTIES
Impliedwarranties,includinganywarrantyofmerchantabilityimposedon
thesaleofthisheaterunderstatelawarelimitedtooneyeardurationforthe
heateroranyofitsparts.Somestatesdonotallowlimitationsonhowlong
animpliedwarrantylasts,sotheabovelimitationsmaynotapplytoyou.
CLAIM PROCEDURE
Anyclaimunderthiswarrantyshouldbeinitiatedwiththedealerwhosold
theheater,orwithanyotherdealerhandlingthewarrantor’sproducts.
Thewarrantorwillonlyhonorreplacementwithidenticalorsimilarwater
heater or parts thereof which are manufactured or distributed by the
warrantor.
Dealer replacements are made subject to in-warranty validation by
warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATES ARE
REQUIRED TO SUPPORT WARRANTY FOR CLAIM FROM ORIGINAL
OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE
OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR
REPLACEMENT OF THE HEATER OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE
UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY,
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL
NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR
DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR
INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Somestates do not allow the limitation orexclusion of incidental or
consequentialdamages,sotheabovelimitationorexclusionmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.Shouldgovernmentalregulationsor
industrystandardsprohibittheManufacturerfromfurnishingacomparable
modelreplacementunderthiswarranty,theOwnerwillbefurnishedwith
the closest comparable water heater meeting the current governmental
regulationsandindustrystandards.Asupplementaryfeemaybeassessed
tocovertheadditionalcostassociatedwiththechangesmadetomeet
applicableregulationsandstandards.
Filloutandkeepwithwaterheater.
IMPORTANT INFORMATION
ModelNumber _________________________________________
SerialNumber __________________________________________
InstallationInformation:
Date Installed __________________________________________
Company’sName ______________________________________
StreetorP.O.Box _______________________________________
City,State,andZipCode _________________________________
PhoneNumber ____________ Plumber’sName _______________
LIMITED RESIDENTIAL GAS WARRANTY
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