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If An Alarm Sounds
Fire Alarm
If your system has been installed with fire detectors and the alarm sounds in a pulsing mode, follow your
emergency evacuation plan immediately (see “Fire Escape Planning” on page 15).
Intrusion Alarm
If an intrusion alarm sounds, indicated by a continuous Bell or Siren, the alarm may be silenced by entering
your access code, if the alarm was unintentional.
You can determine the source of the alarm by following the instructions in the “Disarming” section (see
page 5). Once the source of the alarm has been corrected, the system will require a reset.
NOTE: A fire alarm has priority over a burglary type alarm (all monitored systems).
Resetting the system
Your installer will let you know if your system is set up so that if there is an alarm, you will need to reset
your system. This is done to ensure that after an alarm your system is working properly. There are two
ways your system can be reset.
Engineer’s Reset
If an alarm has occurred on your system, the system will not allow you to rearm (Read light is OFF). You
will need to contact you installer. They will check and reset the system for you. After the reset is
preformed your system will function properly again.
Remote Reset
After you have silenced an alarm on your system, the keypad will display a message “Remote Reset Rqd”
along with a 4-digit Lock Code. The display will pause for 3 seconds, and then repeat the lock code. If
your system needs resetting you will not be able to perform any system function, except for viewing the
alarm memory ([*][3]) or activating command outputs such as sensor reset ([*][7]). The rest of the system
will function as normal (i.e. alarms and troubles will still be monitored).
You will only be able to reset the system by entering a Reset Code. To get the reset code you will have to
contact your installer or central station. Provide them with the 4-digit Lock Code number that is displayed
on your keypad. Your installer or central station will in turn provide you with a new 4-digit Reset Code.
Enter the Reset Code into the keypad. The keypad will reset and function system will return to normal.
Function Keys
The PC5508Z and LCD5500Z keypads have five function keys – marked Stay, Away, Chime, Reset and
Exit – which allow easy single-button activation of the most commonly used features.
If these keys have
been enabled by your installer
, you can execute the programmed function by pressing and holding the
corresponding key for two seconds.
For more information regarding the operation of the function keys, talk to your alarm system installer.
Programming Security Codes
Programming codes from an LED Keypad:
The Master Code
To program the Master Code, enter [✱][5][current Master Code][40][new Master Code]. The Master Code
must be four digits unless otherwise indicated by your installer. Enter digits 0 through 9 only. Press [#] to
return to the Ready state.
Be sure to record your new Master Code on the “System Information” page in this booklet. NOTE: We
recommend that the factory default or obvious codes such as [1111] or [1234] not be used.