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Avoiding False Alarms
10 Points to Remember10 Points to Remember
10 Points to Remember10 Points to Remember
10 Points to Remember
1. Make sure that the alarm system is operated only by persons who have been properly instructed.
2. Carefully close and secure all doors and windows before setting the alarm.
3. Check that movement detectors are not obstructed.
4. Do not allow sources of heat or sound, or permit moving objects in range of your movement detectors.
Check that there is no unstable stock, and ensure that no birds or stray animals are present.
5. Know the specified entry/exit route and keep to it when the system is unset and set. Do not enter other
protected areas until the system is unset.
6. Treat your alarm system with care and report all accidental damage to your alarm company.
7. Inform your alarm company of any changes in the building and storage of contents which may affect the
alarm system.
8. Remember your code word (if applicable). In the event of a false alarm from a monitored private
residential property wait by your telephone for a verification call from the monitoring centre. For non-
domestic installations (e.g. commercial or retail) call the monitoring centre immediately to abort the false
alarm. Do not set the alarm system on again after a false call until the fault has been determined.
9. Make sure your regular maintenance checks are carried out by your alarm company. Remember that
repetitive false alarms may give rise to withdrawal of police response. Record all incidents/visits in this
record book.
10. Check that all keys are readily available and that code numbers (if applicable) are known before entry.
Notify the central monitoring station of any changes in the set and unset times, if these are monitored.