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Greenfi re Pellet Stove and Insert Technical Manual 29
WARRANTY
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set.
3. A qualifi ed installer must install this stove or fi replace. This Limited Warranty covers defects in materials and workmanship only if the product has
been installed in accordance with local building and fi re codes; in their absence, refer to the owner’s manual. If the product is damaged or broken
as a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited Warranty does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. If the unit shows signs of
neglect or misuse, it is not covered under the terms of this Warranty policy. Performance problems due to operator error will not be covered by the
Limited Warranty policy.
5. As this is a heating appliance some changes in colour of surface fi nishes may occur. This is not a fl aw and as such is not covered under this war-
ranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, is not covered
under this Limited Warranty.
7. Misuse includes over-fi ring. Over-fi ring this appliance can cause serious damage and will nullify the Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, including but not limited to glass that is
struck, has surface contaminates or has had harsh or abrasive cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in conjunction with the operation of this stove without
prior authorization from FPI The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of this Limited
Warranty, contact your authorized Greenfi re dealer before installation.
10. FPI will not be responsible for inadequate performance caused by environmental conditions.
11. The Limited Warranty does not cover installation and operational related problems such as spillage caused by environmental conditions. Environ-
mental conditions include but are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive
offsets, negative air pressures or other infl uences caused by mechanical systems such as furnaces, fans, clothes dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, fl uorine or other damaging chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result of, but not limited to,
improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the fi nish; these environments can cause rusting. Damage caused by salt air or
high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation,
alteration or adjustment of the manufacturer’s settings of components, lack of proper and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the fi replace or stove while in transit. If this occurs, do not operate the stove and contact
your courier and/or dealer.
15. The Limited Warranty does not extend to or include fi rebox paint, door or glass gaskets with damage caused by normal wear and tear, or exterior
paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modifi cation of the unit.
17. Damage to plated surfaces caused by fi ngerprints, scratches, melted items, or other external scores and residues left on the plated surfaces from
the use of abrasive cleaners or polishes is not covered in this warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.