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Customer Support
Problem Solution
If the Hybrid Cleaning or Mop Cleaning
mode have an error message.
t
If the Disposable Mop is not attached, the voice guidance will say
ˈ
Attach
the mop pad.
ˉG
Please attach the mop pad.
If the Vacuum Cleaning mode has an
error message.
t
If the Disposable Mop is attached, the voice guidance will say
ˈ
Detach the
mop pad.
ˉG
Remove the mop pad.
I cannot select the Mop Cleaning
mode with the Intensive Cleaning
mode.
tThe Intensive Cleaning mode is only supported by the Hybrid and Vacuum
Cleaning mode. The Intensive Cleaning is not supported if you select the
Mop Cleaning mode.
I cannot select the Mop Cleaning
mode with the Shadow Cleaning
mode.
t
The Shadow Cleaning mode is only supported by the Hybrid and Vacuum
Cleaning mode. The Shadow Cleaning mode is not supported if you select
the Mop Cleaning mode.