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Moneual Robot Vacuum Cleaner Limited Warranty
A. Limited Warranty
Moneual, Inc. (“Moneual”) warrants the product line of Moneual Robot Vacuum Cleaner (“The Product”) you have purchased, from Moneual or from a
Moneual Authorized Reseller, is to be free from defects in materials and workmanship under normal use during the period specied below.
The warranty period begins on the date of purchase. Your original purchase invoice (sales receipt), is your proof of the date of purchase. If you cannot
provide the original purchase invoice (sales receipt), the warranty period will be based on the manufacture date-code shown on the Product.
A Product that has been exchanged is warranted starting at the original date of purchase.
The Warranty period for the product line is as follows:
Parts One (1) Year
Labor One (1) Year
This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the
Product from you. It excludes expendable parts. During the warranty period, Moneual will repair or replace defective hardware with factory refurbished
parts and products. All exchanged parts and Products replaced under this warranty will become the property of Moneual. During the warranty period,
there will be no charge for labor or parts. If, after repeated eorts, Moneual is unable to repair the Product to good working order, you may get a
replacement unit from Moneual, please note the replacement model may not be the exact same model, Moneual will always replace with equal or
better spec Product.
To ensure timely response to a service request, please be sure to register your Product at http://www.moneualusa.com. Within ten (10) calendar days
from the time you purchase the Product, be sure to put in the purchase date, location, and serial number associated with the Product purchase, technical
support will ask for sales receipt or other proof of purchase to determine warranty coverage.
B. Warranty Limitation; Exclusion; Exclusive Remedies
This Limited Warranty does not extend to any Product that has been damaged
1. during or as a result of use other than for its normal intended purpose, failure to use the Product in accordance with the User’s Manual which a
ccompanies it, misuse, abuse, or negligence;
2. by the use of parts not manufactured or sold by Moneual;
3. by modications of the Product;
4. as a result of services by anyone other than Moneual Service Center;
5. improper transportation or packing when returning the Product to Moneual Service Center;
6. unusual physical or electrical stress or interference, failure or uctuation of electrical power, lighting, static electricity, re, natural disasters, or acts of
God.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some states or
provinces do not allow limitation on how long an implied warranty lasts. In such states and provinces, the exclusion or limitation of this limited warranty
may not apply to you.
This Limited Warranty gives you specic legal rights. You may also have other rights that vary from state to state. You are advised to consult applicable
state or provincial laws for full determination of your rights.
C. Obtaining Carry-In or Mail-In Warranty Services
Subject to the following terms and conditions, you are entitled to mail-in repair service during the applicable warranty period.
1. Prior to obtaining service you must contact the Moneual Customer Service Center at 1-866-399-0600. Please have the model number, serial number,
place of purchase, and date of purchase with the receipt of purchase, please have it ready when you call. The serial number (S/N) and model number
are located on the back/ bottom of the Product.