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Maintenance
Error Message Description
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The RYDIS H65 will display a combination of numbers and icons to inform the users of what the issue is.
Using the information below, it is important to resolve the issue rst as pressing any button will clear the error
message.
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If the problem has not been solved with one of the solutions below, please contact our customer service.
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The error voice guidance comes only one time when the error has occurred. You can re-check the error status
by pressing the SELECT button on the remote control.
Cause The battery is fully discharged, so the RYDIS H65 does not work.
Voice Out of battery.
Solution Charge the RYDIS H67 Pro manually.
Cause The wheel motor has been overloaded. Some obstacles (hairs, wires, etc.) are
jammed on one or both wheels.
Voice Please check the wheels.
Solution Move the RYDIS H65 to another place. Remove obstacles on the wheel(s).
Cause The dust inlet fan is overloaded.
Voice There is an error.
Solution Remove obstacles in the dust inlet and empty the dust bin.
Cause The main brush is overloaded.
Voice Please check the main brush.
Solution Remove obstacles (hairs, wires, etc.) in the main brush.
Cause You tried to charge the RYDIS H65 without the battery.
Voice No Battery.
Solution Check if the battery is installed in the RYDIS H65 properly.
Cause The battery failure.
Voice There is an error.
Solution Contact your customer service.